Terms & Conditions

This website is owned and operated by Studio Rouge Aerial Arts LLC (“Studio Rouge”). These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by the Terms listed below.

Age Restriction

In order to use our website and/or receive our services, you must be at least 18 years of age. Due to the sexually suggestive nature of many of our classes, you are not allowed to receive services if you are under the age of 18 years.

Booking

Bookings for parties or privates are not final until a deposit is received. Bookings for classes are not final until you have signed up for the class. Please also review our waitlist policy below. We do NOT offer refunds nor extensions for purchases of class passes, memberships, party or private purchases, or deposits. By attending a virtual class you are agreeing to our waiver and release terms as shown before online booking. This includes agreeing to the class recording. By attending an in studio class you agreeing to the same waiver and release terms as shown before online booking including acknowledges that although strict measures are being taken by Studio Rouge to prevent the spread of COVID-19, attending classes at Studio Rouge could result in COVID-19 infection.

Tardiness

We take the safety of our students very seriously, and having an appropriate warm up is crucial, enabling your body to safely practice. If you are more than 10 minutes late, please understand that we cannot let you participate in class.

Late Cancellation

If you have registered for any class or workshop and need to cancel, you must remove yourself from the roster a minimum of 24 hours before the start time. Any cancellation within 24 hours of the class start time will be considered a late cancel and no credits, makeups or reschedules will be granted. No exceptions.

Waitlist Policy

Waitlist

Students have the option of placing themselves on a waitlist for any full class or workshop. If there is an early cancellation and you are on the waitlist, you will be *automatically* placed on the class roster and notified. Please do not place yourself on the waitlist if there is any possibility that you will not be able to make the class. The 24-hour cancellation rule still applies – if you are automatically put on the roster and then late cancel/no show, you will lose your class credit (for class packages). No exceptions.

Drop-n Policy

Please note, as classes can fill up and we have a limited number of poles/apparatuses, we do not accept drop ins. We require our students to register and enroll for classes online in advance. Our classes can fill up pretty quickly, so it is important to sign up for class to reserve a spot before arriving.

Refund Policy

All purchases (including class packages, guest workshop passes, private instruction, parties, and merchandise) are NON-REFUNDABLE. No exceptions.

Cancellations Made by the Studio

While we never want to cancel any of our classes, there may be times when we need to cancel classes. This will usually be due to low attendance (only 1 person registered), inclement weather, instructor injury or illness. While we make every effort to ensure our classes continue as scheduled, Studio Rouge reserved the right to cancel classes/bookings/parties as necessary. If a class is cancelled, students will be notified and the pass used to register for class will be returned to your account for later use. In the event that the studio should need to close for in-person classes due to a pandemic, passes and subscriptions will be suspended/extended for the length of time Studio Rouge is closed.

Prohibited Behavior

Studio Rouge is committed to promoting an environment that is free from unacceptable behavior, including, but not limited to harassment and violence in any form, drug, alcohol or illicit substance use, verbal or physical intimidation, vandalism, racial or religious violence, taunting, sexual harassment, or sexual violence. Studio Rouge must be immediately notified of any situation involving an unacceptable behavior for further investigation and potential sanctions. Such sanctions may include termination of employment and/or termination of the student’s class privileges.

Liability Waiver

Every student must have filled out and signed a liability waiver either online or a hard copy version in -studio BEFORE participating in their first class. Please save yourself time and paper by filling out the online participation using the link below. This form only has to be filled out once.

Participation Waiver

Mask Policy

Please stay safe and show respect to the studio community as a whole by abiding by the current mask policy (check what it is here). If there is a mask mandate in place, all visitors will be required to follow it.

General House Keeping

Always removing your outside shoes at the entrance area. Things like salt in the winter and water from rainy days dirty up the floors that we all dance on.
Wipe off any equipment (including, but not limited to, poles, hoops, crash mats, yoga mats, yoga blocks, etc...) you may have used during your time at the studio with the alcohol bottles provided around each studio room.
Please do not consume food or anything other than water while in studio.
Please do not touch the mirrors...they're terrible to clean even from the smallest finger print smudge.

Cell Phone/Device Use

Feel free to record yourself during class as a tool to track progress and capture moves/combos that you're proud of or want to revisit in the future! When possible, please try to angle your phone so that only you are in the shot and minimize having other students in the background to respect their privacy.
DO NOT take phone calls while in studio with the speaker function on. If absolutely necessary to be on the phone while in studio, please refrain from using the speaker function as it serves as a distraction and is disrespectful of ongoing classes.

Memberships

Take a peek at our membership/subscription policies and membership specific information (including benefits, how to utilize benefits, and cancellation process) by clicking here.

Gum Policy

Gum is prohibited in the studio. You can choke on it. Don't chew it in class.

Additional Policies

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time by notifying the studio (email us at info@studiorougecolumbus.com or by using the email box at the bottom of any webpage) no fewer than 14 days before your next billing cycle. Subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment provided you have notified Studio Rouge via email no fewer than 14 days before your next billing cycle.

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

These Terms and Conditions shall be subject to and interpreted in accordance with Ohio law. Any action arising out of these Terms and Conditions shall be brought in Franklin County, Ohio

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.